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A-LIST CLIENTS: To celebrate the April 8 launch of Lifetime's new show "The Client List," talent and execs mingled at the Sunset Tower Hotel in LA on April 4. Nancy Dubuc, pres & gm, Lifetime Nets, Kelly Atkinson, CMO, West, Time Warner Cable, Emory Walton, VP, Distribution, A+E Nets & Lori Conkling, evp, distribution, A+E Nets pictured. Photo cred: Alberto Rodriguez/Getty Images.
There’s no real way to sugar-coat this. The once-ambitious Canoe Ventures has experienced what’s best described as corporate meltdown. It happens. The fact that the company will soldier without its core iTV mission may offer some consolation to the people who put so much blood, sweat and tears into Canoe since it launched in 2008. But it doesn’t change the simple fact that sometimes even the smartest, most dedicated execs can’t work miracles. Perhaps no company has tried to so dramatically change the TV advertising game than Canoe. And in an industry in which no two MSOs seem to do anything quite the same way, the idea that one entity—even one owned by those very operators—could overnight create a slick new platform out of the Byzantine tangle of cable wires out there was always a longshot. To be sure, Canoe had made enormous progress in connecting cable systems. But ad agencies never fully warmed to Canoe or exhibited much patience for the arduous pace of its product cycle. So it goes…
Canoe’s iTV pitch was never easy. It faced suffocating skepticism almost from the get-go. But you have to respect Canoe’s moxie. Even when Madison Avenue and the press criticized, former CEO David Verklin never lost his passion—right up until he got pushed out the door. And Kathy Timko valiantly took the mantle, working tirelessly to avoid what happened this week. But in the end, it just wasn’t enough. After four years of intensive work to figure out the back-end and get advertisers excited about the possibilities, Canoe’s main accomplishment was rolling out an RFI product that, frankly, just didn’t excite the marketplace enough. People wanted t-commerce. They wanted the sizzle and interactivity of the Web. What they got was a way to send a product sample via snail mail. It was a great start, but it just wasn’t enough to ignite the imaginations of those who plan and pay for ad campaigns. And even more difficult was convincing them to pay a premium besides.
None of this is to disparage the great work that Canoe and its NYC-based employees did over the years. Much good will come out of it. Cable operators learned a lot about how to connect systems and also started an important conversation with the advertising community. That conversation will continue to evolve in the future. Canoe’s work will not go untapped. And as the now Denver-based remnants of Canoe works on dynamic VOD advertising, perhaps iTV will creep back into the equation over time and in a way more palatable to Madison Avenue. But for now, cable must learn what it can from Canoe’s bold experiment and move on. Oh, Virginia… interactive advertising is coming. Someday.
This is Awards Season. And in La La Land, that means that all the cool kids (ie, famous folks) get dolled up and hit the red carpets and ballrooms to recognize each other because they’re so “amazing.” Many of them truly are extraordinary actors, directors, producers, writers, etc. Others are just global superstars whose presence at these events generates massive publicity and bigger TV ratings points for the televised awards shows. No one’s curing cancer here, but let’s face it: It’s a system. It’s part of the publicity machine that helps feed and clothe thousands of white- and blue-collar workers with entertainment-related jobs, not to mention gardeners, nannies and rehab clinics. The system works. It’s a slick, perpetual motion machine built on mutually assured egomania and fueled by the public’s insatiable appetite for celebrity news. It’s a world in which “Who are you wearing?” gets asked as if the answer could quite possibly solve world hunger. Of course, revealing the dress designer’s name only encourages the press to dig deeper. “Why do you love it?,” the most enterprising reporters yell from rope line, to which the stars cheerfully respond with succinct but insightful missives like “it’s comfortable” or “it’s red.” Take that, world hunger! Take that!!
For the press, covering an awards event can be a humbling experience. It’s truly like high school. Imagine that the most popular kids in school—the football players, the cheerleaders, the rich kids, etc—all organized their own series of VIP proms and then invited the rest of the school to watch them arrive in hopes they might come over and talk on the way inside. Some of the cool kids are like Reese Witherspoon in “Legally Blonde” or Alicia Silverstone in “Clueless”: They actually care about the freaks and geeks. They talk to everybody, including even those of us relegated to the last stretch of the red carpet. They’re pleasant. They’re respectful. We know they know we know we’re not as cool. But they gracefully decline to bring that to our attention. Others rush past these smaller outlets smiling and waving apologetically… It’s sort of like when you see a homeless person begging from the sidewalk. You don’t want to give money, but you know… ya sorta feel bad. So you just make eye contact and smile. Still others rush past eyes forward, completely ignoring the desperate, pained cries for attention and flailing limbs assaulting their eardrums and peripheral vision, respectively.
To be sure, how the stars work the red carpet can be revealing. At the Screen Actors Guild Awards on Sunday (where cable cleaned up by the way… subs can check our coverage in CableFAX Daily), some of the biggest stars were also the most gracious, pushing away their nagging publicists as they stopped to chat with a small Minnesota radio station or a 3rd-tier newspaper or a blogger with a cheap video camera. Meryl Streep was ridiculously friendly. George Clooney, who was clearly in a hurry to get inside, still stopped when one female reporter practically lunged over the rope to get his attention. He was all smiles—and probably made her life.
I was wedged between a group of extremely excited (and sequined) indie entertainment writers and an Access Hollywood 2nd-unit crew at the end of the rope line. As it turned out, my seemingly lowest-on-the-totem-pole position quickly got an upgrade as I noticed an AH covert operation underway to snag Angelina Jolie and Brad Pitt for an on-camera interview before they disappeared into the bowels of the Shrine Auditorium. Producers scrambled. Cameramen switched out batteries. AH host Shaun Robinson rushed over to grab the mic and deftly corralled Pitt, who gave her a couple minutes on camera. Then came Jolie, who was only behind her beau because she was so busy giving even the lowliest scribes a quote or two. Finally, Robinson pounced on her for a quick interview before the Bradgelina duo disappeared. And with the homecoming king and queen safely inside, the show could finally begin as the rest of the high school filtered into the press room to watch it via closed circuit TV. Hollywood, baby. Hollywood.
(Michael Grebb is executive editor of CableFAX Daily).
It’s customary to write analytical pieces after a big convention, making an attempt to draw takeaways and lessons learned. But the Cable Show in Chicago last week didn’t really gel around any one theme. If anything, the intriguing lack of discussion about last year’s hot topic—3DTV—was perhaps more telling than any of the industry trends that did get attention during the whirlwind, three-day gathering. Is 3DTV dead? Perhaps not, but it’s definitely in a deep coma—at least until the consumer electronics makers discover how to economically churn out 3DTVs that don’t require bulky glasses. That’s a few years away. In the meantime, Smart or Connected TV is all the rage. But will we all eventually get bored with that as well? Hard to say, but the CE camp will no doubt keep testing flavors of the month until one sticks—and connected TVs’… connectedness to the larger “app” trends driving sales of smartphones and tablets bodes relatively well for the concept. Consumers want apps. They didn’t necessarily want 3DTV—nor did they really ask for it. It could still take off eventually (and it’s good that major players like Discovery, ESPN, Sony, etc are in the space and well-heeled enough to wait it out). But its short-term prospects are sketchy.
To be sure, the general 3D trends aren’t encouraging. For example, more people bought 2D tickets than 3D tickets for Warner Bros’ recent “Green Lantern” summer tentpole movie—and the 2D/3D sales percentages have been getting worse across the board for the last few months. Perhaps people get enough 3D by just, uh… looking around… because, you know… the world is kind of already in 3D. When we watch TV or go to the movies, we’re looking to escape. And as strange as it might sound, perhaps the 2D landscape of a typical movie simply helps us feel more detached from reality than when we’re surrounded by images coming at us in three dimensions. And consider this: The vast majority of movies and TV shows are shot in 24 frames per second even though it’s far more realistic to shoot in 30 frames per second—or even 60 frames per second. Why 24P? Because we like the slightly off and eerily unrealistic feel we get from watching something that doesn’t look quite like the real world. It might be a stretch to extend this to 3DTV or 3D movies, but it’s worth exploring—at least until someone proves that 3DTV has staying power beyond the initial novelty of the last couple years.
Like the last few Cable Shows, this one also featured a lot of tech talk. But the tech-ness seemed supercharged this year. Even Oprah couldn’t upstage Comcast chmn Brian Roberts, who demoed the next generation of set-top navigation that jettisoned the MPEG/QAM world of the past and appeared to embrace an IP future. To be clear, what he showed was not “cable over the Internet” but rather “cable using Internet Protocol.” There’s a big difference (ask our own resident guru Steve Effros if you have any doubts), but the bottom line is that cable appears to now embrace the idea that some of these over-the-top services simply use more elegant and user-friendly navigation systems than anything cable has created within the confines of its legacy infrastructure. Roberts’ demo was perhaps the most significant in years because it ushered cable into the 21st century and told the world: This industry isn’t about to shrink into the night, allowing others to control the content future. Cable may eventually become a dumb pipe as some predict, but Roberts sounded a call to arms signaling that the industry has perhaps one chance to maintain its relevance. And that chance is right here, right now.
Overall, the Cable Show was a wonderful chance to see old friends, make new ones and check in on trends that will drive the business in the coming year and beyond. As always, it was too hectic, too packed with events and panels, and simply too vast to make any of us feel anything but exhausted as we braved that ridiculous traffic on the way to the airport on Thurs. But we’ll do it again next year. And we’ll love it.
Everyone’s buzzing about a new Flurry Analytics study that finds daily time spent in mobile apps exceeds desktop/mobile Web consumption for the 1st time. It’s an amazing shift if you really think about it: Apps are the new browsers. And even though Web browsers often give users much more freedom than an app designed for a specific function, consumers are choosing apps over browsing for their connectivity needs. It’s really about convenience and user-friendliness, combined with greater wireless data usage and wrapped in the overall reality that people prefer to use apps when retrieving info in a mobile environment. What can cable learn from this? Plenty.
Early attempts at interactive TV essentially ported the PC browser to the TV environment, and the results were disastrous. None of those early iTV firms took off, and many went out of business or got absorbed into larger companies that really just wanted the patents and/or technology for various purposes. The browser didn’t work in the TV environment. And it’s clunky in the mobile environment as well. Sure, mobile versions of Websites work pretty well on smartphones, but people are voting with their usage patterns and generally choosing apps when they are available (Many apps, of course, simply display mobile Web pages, but there’s something aesthetically appy about how they look that makes us all forget that we’re in a browser experience). Even in the traditional computer environment, apps are making a play, with Apple’s recent launch of a version of its App Store in the Mac environment. Again, it’s an amazing shift.
In the cable set-top environment, the traditional EPG and VOD menus are essentially old school browsers based on how we used to search for TV content. No one really wants to use a remote control to spell out the name of a show or search for VOD content. And as Comcast chief Brian Roberts’ presentation at the Cable Show reminded us, a more streamlined and app-like interface—complete with easy “share” buttons, recommendation engines and intuitive ways to find something that leads to something else that leads to something else—simply feels better. Sure, you can do these sorts of things in a browser-esque environment (Amazon has done it well for years), but like the mobile environment that must conform to a smaller screen, the TV environment must conform to eyeballs that are farther away and therefore less willing to type or hunt around for content.
With EBIF-fueled apps starting to gain acceptance, CE manufacturers making more connected TVs and Roberts out there pushing the envelope, rest assured that app usage will only continue to climb. And it will happen on every platform, including TV. Get ready.
Interview with Malcolm McDowell of TNT's "Franklin & Bash" >>
CableFAX’s Michael Grebb sat down to talk to legendary actor Malcolm McDowell about his role in the new TNT series “Franklin & Bash" (premieres June 1, 9pm ET), which follows a couple of young, shoot-from-the-hip lawyers who shake up McDowell’s conservative law firm. But big surprise: The conversation quickly turned toward McDowell’s long career, especially his iconic role as a brainwashed psychopath in Stanley Kubrick’s “A Clockwork Orange.” But c’mon... It’s Malcolm McDowell. What do you expect us to ask about?
CableFAX: You’re a big movie guy. But you’re all over TV lately.
McDowell: Yeah. Lately, I’ve done quite a bit of it, actually. I did “Entourage,” “Heroes,” “The Mentalist”—a recurring thing, I may go back on that. And then I did “Law and Order,” which opened the gates for big movie actors to go on that show. I think I was the first to do that. It’s a very well written show. I just take it on the value of the part, and whether I’m interested in the part or not.
CableFAX: What brought you to “Franklin & Bash”?
McDowell: My manager Chris here read it first and said “I’ve found the show for you.”
CableFAX: Had you been looking for one?
McDowell. Well, not particularly. I was pretty well employed, going from movie to movie. But it’s always nice to be at home. I’ve got young kids, so it’s nice to wake up and be able to take them to school and all that.
Malcolm McDowell
CableFAX: You’ve done both cable and broadcast shows. Is there a big difference at this point?
McDowell: The only difference is that you’re not paid quite as much, but the trade off, I think, is actually better because you only do 10 or 12 shows in a season. So you’ve got 8 months to do movies, which I love. Or not. You can do whatever you want. And I love that because I love doing movies, and I’ve got movies in the works [Editor’s Note: He’s not kidding. Check out McDowell’s IMDB page HERE].
CableFAX: You did four movies last year, right?
McDowell: Yeah. So it’s great for me. And I don’t have to carry the show. We’ve got two fabulous kids [Breckin Meyer plays Franklin; Mark-Paul Gosselaar plays Bash] and me, and they can do it. And I can just come in and do my six scenes, and I’m done. So I love it. And they love writing for my character. So I always get good stuff.
CableFAX: You wouldn’t want to carry a show?
McDowell. No, I would not. Because I’m a certain age now. I don’t want to be working at 2 or 3 in the morning. I mean, forget it!
CableFAX: The TV shooting schedule can be crazy.
McDowell: I know. And they have to do that because of all these long scenes in the court and all that. Oh my God. It’s tough. But mind you, when I was their age, I would do it happily, no problem.
CableFAX: You’ve had a long career that began with you playing a lot of psychopaths such as your roles in “A Clockwork Orange” and then “Caligula”—but you later showed a lot of range and ended up playing a wide range of character types. How did you avoid getting typecast?
McDowell: Well, look... It’s nice of you to say, but I did get typecast. Because honestly, I’m always offered heavies. I mean, I can play heavies until the daisies pop out. So when something like this comes along, I really go for it because it shows that I am a versatile actor, and I love doing different things. I don’t want to be stuck doing one thing. You know, when you do something like “A Clockwork Orange” early in your career, all they want you to play is that part forever and ever more. So you’ve got to be careful. You’ve got to sit it out for a while. I mean, I turned down so much very early on in my career because I just didn’t want to continue doing the same thing. But now, you’re right... I can go from one and move around a bit.
CableFAX: But you also seemed to mix things up a bit earlier in your career as well. I mean, you played a perfectly nice guy in “Time After Time,” and that came out in 1979.
McDowell: He was a lovely guy, but it wasn’t a box office hit. And “A Clockwork Orange” was a mega-hit for the studio. International. Became one of the iconic characters in movies ever! I mean, it’s the burden of all burdens on the shoulder! You just have to walk around with it.
CableFAX: And you were such a young kid.
McDowell. Yeah, but you know, it’s also one of the most beautiful things you could ever do is to work on a masterpiece and have people still... I mean, kids find it today and think it’s a new movie. I mean, they go, “Which part did you play? The old guy?” And I say “no.” They don’t get it.
CableFAX: Any thoughts on Stanley Kubrick versus other directors.
McDowell: He was an amazing, extraordinary intellect. I mean, completely zeroed in and concentrating on the movie and the scene of the moment. Nothing would distract him. He was laser beam. But you know, he wasn’t into the human condition as much as say Lindsay Anderson, who I started my career with—who was a genius. I love him. He was a great director... But I was very lucky as a young actor to be chosen by [Kubrick] to play the lead in a movie like that.
CableFAX: It’s hard to imagine anyone else but you in that role. It’s almost as if you were born to play Alex.
McDowell: That’s exactly it. I wasn’t acting it; I was channeling it. I don’t know. I mean, it’s weird. Now I look back and think, “Oh my God. I don’t know where that came from.”
Monetization. It’s one of those words that comes up all the time and yet carries with it the paradoxical tendency to evoke “duhs” from many while also spurring a lot of head scratching, soul searching and stress induction among others. The truth is that the cable industry has always been a cashflow junkie on both the operator and programmer sides. This mutual addiction serves the industry well as everyone makes a few bucks, creates a few jobs and ultimately serves consumers (even if cable doesn’t always meet its customers’ every expectation). Any disruption to these mighty rivers of cash can put even the calmest executive into a bit of a panic as they scramble to replace lost revenue. And in recent years, that’s been all about finding new streams in which to fish, whether new ways to exploit the cable wire on the operator side or new ways to squeeze money out of existing and new content on the programmer side.
It all seems pretty simple: Have a product, charge for it. But the Internet has largely trained the public not to part so easily with its hard-earned cash. In fact, over the last decade or so, the cyberabundance has trained them to do the absolute opposite. So that makes monetizing new media platforms increasingly tricky for an industry addicted to cash and hard pressed to watch its margins shrink out of some shoulder-shrugging surrender to this New Guilded Age of Endless Bits. Cable operators have started rolling out authentication to keep linear dollars flowing, and programmers are largely playing along in a self-interested bid to preserve license fee revenue. But many content owners are also going off the cable reservation with new over-the-top deals that offer viewers new ways to get that content—ways that don’t necessarily include a cable subscription.
Nothing new perhaps. This debate has raged for the last two or three years, and it’s only now starting to take shape into some sort of business. But it’s also still very early. Monetization is still shaking out. And new arrangements are bound to crop up, despite attempts to use authentication as an Internet extension of a typical distribution deal. Perhaps that will be the way of the future when all this craziness settles down into standard business practices. But if the experimentation taking place among traditional content players (not to mention the throw-out-the-rules attitude of new players like Netflix and Google) results in new business models that stand on their own… well, it’s hard to predict where the future will take us.
Could we face a future in which cable becomes a dumb pipe—and yet makes more money than ever (with ridiculous margins)? Could the iTunes phenomenon, which single-handedly stripped individual songs from their profitable album packages—play out with Internet video as premium content goes largely a la carte? Could consumers eventually tell the industry that, frankly… they simply don’t care about accessing 200 channels for one set price through a cable box and are content to pick and choose at much higher per-viewing-hour rates? Could this next generation—with its iPads, smartphones and vastly different viewing habits—simply overwhelm the natural tendency of the cable industry to preserve its current business model. Could monetization become decentralized to the point in which cable operators don’t even control program packages, rent boxes or send out trucks (other than to maintain infrastructure)? Could all content consumption come down to individual credit card, Paypal or iTunes charges—scattered out there on the same bills that list grocery items, restaurant meals and trips to Home Depot? And is all of this—while certainly disruptive and bad for business in the short term—ultimately a long-term win for the industry that’s just about single-handedly responsible for the broadband circus we enjoy today?
Lots of questions. Few answers. As the Cable Show approaches next month, let’s all just stay alert and try to figure it out. Together.
With news that Microsoft will snag Skype for a whopping $8.5 billion, the only question is why it would pay so much money for an unprofitable Internet voice/video service that already faces considerable competition and, frankly, will probably face more, not less, in the future. To be sure, Google already has a pretty robust Video Chat service, and Apple has been getting good reviews for its Facetime feature, which right now is restricted to iPhone 4s and iPad 2s but could easily expand its reach at some point (Of course, with Apple, don’t bet on it). Cable ops and telcos could easily incorporate video chat into new set-tops as well. Why pay so much for Skype when it’s so easily duplicated? Maybe because Microsoft still feels the sting of its attempts to duplicate Apple’s success in music. Not so easy, eh?
Even Google, which is no slouch in the R&D department, recently toyed with purchasing Skype for $3-4 billion. Then Microsoft swooped in and doubled it. To some, this seems like a desperate move by a cash-soaked dinosaur (Microsoft has $50 billion in cash reserves) that has been trounced in mobile, music and search but continues to churn out billions from its Office software, the XBox gaming system and its Windows operating system for PCs. Those strong businesses have kept Microsoft fat and happy even as it faces potential irrelevance in other areas. And Microsoft has a history of overpaying for things just to keep others from buying them. Skype is, perhaps, a line in the sand of sorts. Microsoft is telling the world that it won’t let the “next big thing” pass it by. But again, $8.5 billion? Either Microsoft sees the potential for serious growth in Skype’s business, or it’s being careless with its cash.
One bet by Microsoft is that Skype is poised to capitalize on Web 2.0 and the potential licensing deals it could accrue through multiple platforms and devices. That’s already taking shape. For example, lackluster sales of 3DTVs last year has pushed TV makers to go searching for a new pot of gold, which at the moment seems to be “Smart TV.” And those TV makers have neither the skill nor the desire to create their own apps. They are therefore partnering with existing brands, technologies and communities like YouTube, Facebook, Netflix and Skype. By buying an established video conferencing/chat player, Microsoft gains automatic entrée into the living room through Smart TV—something it has been trying to do for years on its own with zero success. It can use that foot in the door to push other products. Don’t forget that Microsoft is still struggling to get its mobile platform off the ground with Nokia, which while faltering still has a good global presence. Incorporating Skype into its mobile platform could get interesting.
The cable industry needs to watch this market carefully. One conundrum for the majors like Comcast and Time Warner Cable is whether to do deals with the Skypes of the world or simply create proprietary technology from scratch. Microsoft has voted with its pocketbook. As Smart TVs continue to encroach on the set-top and lure viewers away from its navigation interface, cable ops may want to think long and hard about video chat, especially considering that more and more viewers watch shows while using other devices to tweet, text, Facebook and video chat with their friends elsewhere. Video chat—if presented seamlessly through a TV set and/or set-top—could offer an innovative way for people to watch shows “together” even from remote locations. Perhaps this is part of Microsoft’s calculus in buying Skype. Perhaps not. But no company pays $8.5 billion unless it’s got something up its sleeve. Cable would do well to keep an eye on this one.
In this crazy, multi-platform, authenticated, piracy-challenged, interactively shifting world of video entertainment, only one constant binds the universe together: The Screen. This is more than a philosophical statement. The truth is that while all the talk about cord cutting and over-the-top offers important insight into viewing habits, including the tendency of modern consumers to demand time and place flexibility, those eyeballs are still glued to a flat piece of glass. The size of that glass may change depending on the device. But it’s still just glass filled with colorful pixels. In fact, the irony of what’s going on with broadband video and OTT is that the Mother of All Screens in your living room matters even more today than when it was the only game in town. With the hype over 3DTV starting to recede, TV makers have shifted their attention to “Smart TVs” (essentially, TVs connected to broadband and able to stream content from Internet-based services like Netflix). That's just a big computer. But we still call it a TV. What to do, what to do…
Just this week, Nielsen released its new 2012 estimate that the number of U.S. Television Homes will decline to 114.7 million from 115.9 million in 2011, bringing the percentage of U.S. homes with a TV set to 96.7%, down from 98.9% in 2011. We haven’t experienced a decline like that since the recession of the early 1990s, after which we saw years of steady TV penetration growth. To some, numbers like these are evidence that OTT is slowly killing the “core” TV business. But the truth is more complicated. “Watching TV” is no longer hardware specific. Or at least it shouldn’t be. Any device with a video-capable screen is pretty much a “TV set” whether or not most of us think of it that way. Whether something comes in via IP or QAM or over-the-air signals matters little to the viewer. It’s the same storytelling experience no matter the transmission method or device in question. To be sure, the numbers and industry psychology won’t reflect this for quite some time—and that’s the main reason we’re all clinging to old definitions of what makes a TV set.
To many consumers (especially the young ones), a screen is a screen is a screen. But to the media industry, which depends on measurement to determine ratings and therefore advertising rates and even license fees, the difference between a TV screen, a computer screen and a mobile device screen takes on much importance. Throw in VOD and other forms of time-shifted viewing across all of those screens, and it gets even more complicated.
On some level, we all kind of get it: A person watching Hulu Plus on his iPad is no less a viewer than the person watching a television hooked up to cable. But measurement on those two platforms involves completely different methodologies, not to mention varied levels of potential interactivity for the advertiser. They are valued differently as a result. It’s complicated. Very complicated, to sort all of this out. But it’s vital that the industry get to a point in which every screen is equal, and we no longer stress about how many “TV sets” fill our households. Only then can cable unleash its full creative energy and forge a new economic model that’s far stronger than what preceded it. We’re not there yet. But we’re getting closer.
The evolution of the Hispanic marketplace, combined with our own experience, research and the 2010 Census, convinced us that the time was right to develop a more inclusive brand and programming approach, which will attract a wider audience of U.S. Hispanics. nuvoTV will of course remain dedicated to serving our core audience of Bicultural Latinos, the driving force behind Hispanic growth in America.
Do you think cable operators "get it" when it comes to the growing Hispanic marketplace?
Cable operators want to serve the Hispanic audience but are driven by a predominantly cost management approach, as reflected by a focus on Spanish and hybrid (English/Spanish) tiers. These packages are not attractive to the majority of Hispanic homes, as shown by the low number of subscribers to such packages and years of anemic growth despite huge marketing efforts by distributors.
Why aren't such tiers more successful?
Viewing patterns among U.S. Latinos tell the story. For Bicultural Latinos (65% to 70% of all U.S. Latinos) television is overwhelmingly viewed in English. Among Spanish dominant Latinos, almost 90% of all television viewing hours are delivered by broadcast networks, like Univision and Telemundo. A Hispanic tier with 30 or 40 Spanish language cable networks for roughly 10% of a consumer's viewing isn't such a great value.
So why program in English? What are the specific advantages?
Our audience of Bicultural Latinos has certain basic characteristics that appeal to distributors and advertisers, which include higher levels of income, education and home ownership. Because our original content is created specifically for an American Latino audience, not imported from Latin America or translated from English, it's more culturally relevant and reflective of our viewers' lives, creating a deeper connection with our brand and content.
Where do you see the biggest opportunity for cable operators and nets when it comes to the Latino audience?
Just as cable operators made the early commitment to reach out to African-American and female consumers with targeted networks like BET and Lifetime, distributors can only reap the full benefit of the burgeoning Latino population when they incorporate into programming packages and marketing plans the unique tastes and English language viewing habits of Bicultural Latinos, the consumer segment responsible for approximately 80% of the growth of the overall U.S. Hispanic marketplace.
(Please join CableFAX for our Webinar this Wed, Apr 27, on how cable can capitalize on the growing Latino market. Schwimmer will be among several expert speakers).
My colleague Amy Maclean recently asked whether cable was getting cool again. Consider this piece a sequel of sorts, with a telecom twist. Because if you think cable has had problems in the cool department, let me tell ya about telecom. I spent a couple of years in the 1990s at Telecommunications Reports, a wonky newsletter that covers mostly telecom issues. We weren’t cool. And we knew it. Have you ever attended a NARUC meeting of state telecom regulators? It starts at 7 a.m. and involves about 12 hours of debate over the grammar, sentence structure and clause construction around various resolutions. It’s the opposite of cool. But people immersed in telecom minutiae thrive on its unending blandness the same way that squirrels happily munch on acorns and nothing else. It may seem boring to an outsider, but squirrels are built to love it. So goes the world of telecom.
The cable industry—while facing its own deficit of cool on certain fronts—has always been cooler than telecom. Even when cable operators launched broadband years ago, it seemed somehow hipper than DSL (and, of course, generally much faster). And when speeds reached multi-megabit levels in recent years, Web video took off—first as a user generated phenomenon with the YouTube generation but in recent years as an extension of linear TV. Premium online video is everywhere now. Hulu. Netflix. Even UG-vanguard YouTube. And it’s decidedly cool—at least for consumers who don’t have to worry about pesky details like finding a business model that sustains the content ecosystem.
And therein lies the challenge for all industries, including cable, that find themselves drenched in the newfound coolness of telecom. How do companies that grew up in the media world with defined silos under defined regulations and using defined CE technologies evolve into all-encompassing Bit Kings able to ride atop the Internet protocol to telecom greatness—all while capturing that media/entertainment biz coolness that Hollywood feeds so expertly to the masses? That’s why they pay you the big bucks, media executive. It’s on you to make it work.
One indication of how this will shake out comes not from Hollywood, but from Wall Street where the Financial Masters of the Universe are helping the telecom and media industries build new empires from the ashes of old media. Comcast’s recently closed acquisition of NBCU was cool because it involved glitzy assets like TV networks and movie studios. But it’s the less cool deals of late that may sneak up on everyone and prove even more significant. AT&T’s proposed purchase of T-Mobile will help Ma Bell hasten its LTE rollout and more quickly challenge cable’s dominance in broadband by giving customers super-fast broadband speeds along with mobility. Verizon, meanwhile, continues to build out LTE. Both will probably have LTE iPhones by year-end, not to mention a slew of other cool gadgets based on Google’s Droid OS. At the same time, Level 3—which powers Netflix video streaming and has been fighting with Comcast over how to trade traffic loads—has made a play for Global Crossing in a deal that would vastly extend its reach beyond U.S. borders. Hot. Cool. Who knows? But it’s definitely not boring. Pass the acorns.