July 3, 2008

TTI Telecom to Deploy in Israel

Israeli cable company HOT Telecom has selected TTI Telecom to expand its Service Assurance solution for its VoIP network to monitor customers' quality of service and improve operational efficiency. Based on TTI's CallExpert and Netrac PMM, the solution is designed to provide HOT Telecom the ability to analyze and investigate customers' VoIP sessions derived from multi-format IPDRs and multi-vendor performance and service indicators. In parallel, TTI Telecom has implemented its trouble ticketing system NeTkT to help HOT Telecom utilize the company's resources more efficiently and improve engineering and operations problem resolution cycles.