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Advanced Upstream Troubleshooting
A FREE Webcast from Communications Technology
Now Available On Demand
Original Broadcast Date:
Thursday, May 27, 2010
Free Webcast - Registration Required

- Speakers
- How Does It Work?
- What Equipment Do I Need?
- Questions?
About the Webcast
As the HFC return path evolves to accommodate the increased bandwidth and quality requirements driven by DOCSIS 3.0 deployments and advanced interactive video, data, and voice applications, troubleshooting methods must evolve as well. This Webcast provides some insight into how to troubleshoot impairments in upstreams increasingly crowded with higher-order modulation carriers.
Join Cisco Technical Leader and CT Senior Technology Editor Ron Hranac and Midcontinent’s David Haigh for this free Webcast that shares best practices for troubleshooting impairments in a fully loaded upstream by addressing these questions:
- What types of HFC problems are most likely to cause common upstream impairments including code word errors?
- What is the difference between linear and non-linear distortions and how do troubleshooting techniques differ?
- What are the differences between CNR, SNR, equalized MER and un-equalized MER?
- What are the different types of tools available for advanced upstream troubleshooting and when is it appropriate to use each?
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David Haigh
Lead Engineer, Midcontinent Communications
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Ron Hranac
Technical Leader, CMTS Business Unit, Cisco Systems, Inc.
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Debra Baker
Editor, Communications Technology
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How does the Webinar work?
The live audio is delivered to your location over the telephone or your computer speakers. The Power-Point presentations are presented over the Internet.
You need Real Player or Windows Media Player installed on your computer. If you do not have either, please follow the instructions below to download and install them. Or if you prefer, a phone for the audio and an Internet connection to let you watch the slides and other information on the Web will suffice. No other downloads or special hardware - a dial-up connection will work fine.
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What equipment do I need?
For the audio connection:
- A computer with Real Player or Windows Media Player installed. When you log into the Virtual Seminar, your computer will be taken through a brief configuration check and will let you know if you're missing any software.
- If you do not have Real or Windows, a touch-tone telephone will work also. It works best to use a speakerphone so that others can listen too.
For the Internet connection:
- PC: 166Mhz Pentium-based PC or better
- Operating system: Windows 95, 98, NT, 2000, XP
- Browser: For optimal viewing experience, we recommend using Internet Explorer 6.0 or higher. However, any version of IE 4.0 or higher will work. For Netscape, only versions 4.x are supported at this time.
- Internet connection: 28.8 or faster connection
- Display set at 1024 x 768 or 800 x 600
- Mac users are encouraged to use Firefox 2.0 (or later) with Real Player to view the webcast. You can also test your system using the system test button in menu on the left hand side.
Player Downloads
If using Microsoft Windows Media Player, Version 6.4 or later is required.
Download a supported Microsoft Windows Media Player
If using RealPlayer, Version 7.0 or later is required.
Download a supported RealPlayer
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Questions?
If you are having any technical difficulties or need assistance meeting these requirements, please contact our Technical Support Center at 1-866-709-8255 or click here. For content questions regarding this Webinar, contact Debra Baker at dbaker@accessintel.com.

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