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04/18/2024
Aim to be Forgettable – The Customer Journey Reimagined
Today’s consumer demands personalized experiences and tailored services delivered at lightning speed. But today’s reality is anything but easy as consumers juggle cable TV, OTT streaming, broadband, wireless services and more, managed through siloed apps, websites and contact centers.
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11/28/2023
Kristi Salmon
In the wake of the pandemic, Salmon enhanced products and services to capture SMB demand, leading the rollout of connectivity solutions that resulted in revenue at Mediacom Business trending at an 18% increase to date. She’s now focused on a new arm—Mediacom Premiere Communities—targeting commercial MTE owners, managers and developers. Salmon consistently mentors female interns […]
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Premium Content
11/28/2023
NAD Makes Charter Ruling
The National Advertising Division (NAD) is recommending Charter modify or discontinue claims made regarding its Spectrum home internet service and T-Mobile’s wireless home internet services.
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10/17/2023
Skinny 10/17/23
It’s been a battle in the courtroom for some cable folks. DISH is going after BritBox after claiming its online streaming services violate DISH’s patents regarding adaptive bitrate streaming. DISH also alleges it’s tried to contact BritBox regarding the possible infringements since November 2018, but those efforts were to no avail. Another company (or professional […]
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Premium Content
10/16/2023
DISH Battles In Court Over Streaming Patents
DISH filed a suit against BritBox claiming its online streaming services infringe upon its patents related to ABR streaming.
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Premium Content
10/11/2023
FCC Chair Floats Proposal for Rebates During Blackouts
After staying mum during some of the biggest blackouts in TV history, the FCC is breaking its silence with Chairwoman Jessica Rosenworcel putting forth a proposal that seeks comment on whether and how to require cable and satellite providers to issue rebates to subscribers in the event of a blackout due to failure to reach a retransmission consent agreement.