March 25, 2010

Verizon FiOS to Offer Virtual Concierge

Verizon will offer a virtual property management service called Verizon Concierge to residential and commercial properties that have FiOS services, or soon will have them.

The free offering organizes all of a building's available concierge amenities under one master platform and interface that automates many repetitive tasks, such as delivery and visitor management.

Additionally, Verizon Concierge – accessible via any Web browser, mobile application for popular smartphones and soon on FiOS TV – allows a building's occupants to communicate with each other.

Once a FiOS-enabled property signs up for Verizon Concierge, a customized platform is developed, based on the property's amenities and services.

For residents and tenants, Verizon Concierge provides services like those in a hotel, streamlining many tasks and making their execution digital. Verizon Concierge is developed and supported by Simplikate on its platform, which has been deployed in more than 4,000 properties worldwide.

Tushar Patel, CEO of Simplikate, said in a statement, "Simplikate's platform was specifically upgraded for Verizon Concierge to work on all major smartphones, the Web and FiOS TV."